Shipping and Returns

SHIPPING

We ship worldwide.

The prices displayed on this site are quoted in CAD. Prices do not include delivery or customs fees. Shipping costs are calculated at checkout. Duties and/or taxes are the customer’s responsibility.

RETURNS

If you wish to return an order, please inform us of the return within fourteen (14) days from the receipt of the order. All returns must be authorized by Or Atelier.

To start a return, please email us at contact@oratelier.ca and include your order number. All returns are at your own expense unless otherwise agreed by Or Atelier. 

Items must be in original, unused condition, including original packaging, to be accepted for return.